Consumer and Data Access Policies

  1. Home
  2. Consumer and Data Access Policies

Individuals may request to opt-out of having personal information about themselves made available through certain LexisNexis products and services, in accordance with legal requirements or if permitted by LexisNexis policy. Such requests are referred to as "Information Suppressions."

LexisNexis permits individuals to have certain personal information about themselves suppressed from LexisNexis public records that are available to the general public over the Internet.

Public and elected officials, including law enforcement officers, and private individuals who are facing a substantial risk of physical harm or who are victims of identity theft may request to have personal information about themselves suppressed from LexisNexis products and services available to subscribers of our restricted public records products.

These products are available to commercial and government entities that meet LexisNexis credentialing requirements and are used to detect and prevent fraud, enforce transactions, perform due diligence, and other critical business and government functions.

LexisNexis does not suppress personal information from databases used by law enforcement customers.

LexisNexis also does not suppress personal information from the following products and services: products containing information regulated by the Fair Credit Reporting Act (except as required by law); third party data available through real time gateways; news; and legal documents.

This policy only applies to personal information that is available through LexisNexis-owned databases. Please note that Information Suppressions applied to LexisNexis databases will not prevent other companies or public records agencies from collecting or disseminating personal information.

Documentation Required for Suppression Requests
Requests for suppression from restricted public records products must include documentation substantiating the risk of physical harm or the individual's status as an identity theft victim. LexisNexis reserves the right to determine, in its sole reasonable discretion, what documentation meets this criteria. If your suppression request is not approved we will promptly inform you about that determination.

  • If you are a victim of identity theft, submit a copy of a police report documenting the identity theft or documentation that verifies the identity theft claim such as a letter from your credit card company, and an Identity Theft Affidavit; or
  • If you are a law enforcement officer or public official, submit a letter from your supervisor stating that your position exposes you to a threat of death or serious bodily harm; or
  • If you are at risk of physical harm but do not work in law enforcement, submit a copy of a court protective order, a copy of a police report or similar documentation such as a letter from a shelter administrator or a health care professional

All suppression requests may be submitted using the online form at the link below. If the supporting documentation cannot be uploaded, individuals may submit their requests online, but also must email or mail the supporting documents to:

LexisNexis Individual Requests for Information Suppression
PO Box 933 
Dayton, OH 45401 
Email: privacy.information.mgr@lexisnexis.com

CLICK HERE to submit your suppression request as set forth above.

PLEASE NOTE: Information submitted to LexisNexis as part of a suppression request as set forth in this policy will be used solely in fulfilling the request. Information Suppression requests will be processed within a reasonable time or as required by law. If after implementation of an Information Suppression request, information about you is inadvertently included in a manner inconsistent with the above policy, please contact us promptly by email at privacy.information.mgr@lexisnexis.com.

Removing Yourself From the LexisNexis® Risk Solutions Inc. Prescreened Offers of Credit and Insurance List
By completing and returning our Prescreened Offers of Credit and Insurance Opt Out form, you will permanently opt out of the lists that LexisNexis Risk Solutions provides to businesses for the purpose of making you a firm offer of credit or insurance. You may, however, continue to receive offers from businesses that use other vendors to help compile their prescreened lists. If you wish to contact us directly, please call the LexisNexis Consumer Center toll-free at 866-490-1920.

Please note that opting out of LexisNexis Risk Solutions' PreScreened Offers of Credit and Insurance List does not opt you out of the Equifax, TransUnion, Experian or other third party lists. To also remove your name from the Equifax, TransUnion or Experian lists, call 888.567.8688.

Learn more about having your personal data suppressed from LexisNexis-owned marketing services databases.
Information regarding requests by New Jersey Covered Persons is available here.

As a consumer, and depending on the state of your residency, you may be able to request that a security freeze be placed on certain data that LexisNexis® Risk Solutions maintains about you, including some or all of the following: C.L.U.E. reports, Current Carrier reports, and Riskview reports. You may also subsequently release or lift a freeze at a later date. Depending on state provisions, these actions may require payment of a fee. To view state specific rights you have, based upon the state in which you reside, click on the Additional Rights By State link under Help.

Any security freeze that you request will apply to only those applicable information products that are created and maintained by LexisNexis Risk Solutions. Please note that LexisNexis Risk Solutions is not a credit bureau and does not maintain a database of credit information. We do not have the ability to add a security freeze to your credit file.

To add a security freeze to your credit file, you must contact the individual credit reporting agencies. The three national credit reporting agencies are:

Equifax Experian TransUnion
P.O. Box 740241
Atlanta, GA 30374
800-525-6285
www.equifax.com
P.O. Box 9532
Allen, TX 75013
888-397-3742
www.experian.com
TransUnion Consumer Relations
2 Baldwin Place
P.O. Box 1000
Chester, PA 19022-1000
Credit Report: 800-888-4213
Report Fraud: 800-680-7289
www.transunion.com
LexisNexis Risk Solutions complies with the FACT Act by providing consumers, upon request and with proper identification, a C.L.U.E. report. Consumers can obtain one free report during each 12 month period. Learn more and order your FACT Act Report.

See what information about you is maintained in our files - Order copies of the information that we maintain and use to create consumer reports about you. This includes items such as real estate transaction and ownership data, lien, judgment, and bankruptcy records, professional license information, and historical addresses on file.

Full File Disclosure Request Form and Instructions

Once we have verified your identity, all information will be mailed to the address you provide on the request form. We will also include contact information in case you have questions about the information or feel there is an error in any of the reports.

Questions About Your LexisNexis Full File Disclosure? Click Here to send us an e-mail.

Through LexisNexis® Risk Solutions, you can order certain reports about yourself. These reports are made available for a small fee and are prepared by various LexisNexis entities.

Learn more about the reports we offer by clicking on the link below.

Obtaining copies of information about you|?
Upon request and with proper identification (as explained below), LexisNexis Risk Solutions FL Inc. ("LexisNexis") will provide individuals with a copy of the Accurint Comprehensive Report or with a copy of the Accurint for Collections Contact & Locate Comprehensive Report.

What types of information are included in the Accurint Comprehensive Report?
An Accurint Comprehensive Report includes public record, non-public information and publicly available information. View a sample person report.

Public records are those records created and maintained by government agencies and that are open for public inspection. This includes information such as real estate title records, liens, death records, and motor vehicle registrations.

Non-public information is information about an individual obtained from a source that is privately owned and that is not available to the general public. Non-public information may include the following data elements: current and previous addresses; Social Security Number; previous names used, such as alias names, maiden names or previous married names; birth date information; and/or telephone numbers.

Publicly available information is information about an individual that is available to the general public from non-governmental sources such as newspapers, magazine articles and telephone directories.

What types of information are included in the Accurint for Collections—Contact and Locate Comprehensive Report?
An Accurint for Collections—Contact and Locate Comprehensive Report includes public record, non-public information and publicly available information intended to be used by debt collectors to locate individuals and assets for repossession. View a sample Accurint for Collections—Contact and Locate Comprehensive Report.

Public records in the Contact and Locate Comprehensive Report are those records created and maintained by government agencies and that are open for public inspection. This includes information such as: certain data elements from professional licenses records; voter registration records; and motor vehicle registrations.

Non-public information in the Contact and Locate Comprehensive Report is information about an individual obtained from a source that is privately owned and that is not available to the general public. Non-public information may include the following data elements: current and previous addresses; previous names used, such as alias names, maiden names or previous married names; and/or telephone numbers.

Publicly available information is information about an individual that is available to the general public from non-governmental sources such as newspapers, magazine articles and telephone directories.

How do I request a copy of my Accurint Comprehensive Report or the Accurint for Collections -- Contact and Locate Comprehensive Report?

PLEASE NOTE: Information submitted to LexisNexis as part of a request for a copy of information about yourself will be used solely in fulfillment of that request for information and for no other purpose.

You can order a copy of the Accurint Comprehensive Report about yourself by completing this printable form and providing a photocopy of one item from Column A and a photocopy of one item from Column B unless the government issued ID contains your current address or by faxing 866-414-4436 or by calling 866-868-9534.

You can order a copy of the Accurint for Collections—Contact and Locate Comprehensive Report about yourself by completing this printable form and providing a photocopy of one item from Column A and a photocopy of one item from Column B unless the government issued ID contains your current address or by faxing 866-414-4436 or by calling 866-868-9534.

Column A: Identification Documents

Column B: Proof of Mailing Address (must reference the Requestor's Name and Mailing Address)

Driver's License (not expired)

Major Credit Card Billing Statement*

State Issued ID Card (not expired)

Major Bank Statement*

Social Security Card

Major Gas Company Credit Card Billing Statement*

Canadian Issued Driver's License (not expired)

Major Department Store Credit Card Billing Statement*

Utility Bill* (Gas, Electric, Water, Sewer, or Cable/Satellite-Dish)

 

Telephone Bill*

 

Major Cell Phone Service Provider Bill*

 

Insurance Declaration Page (must be in effect - not expired)Please do not send your insurance card or insurance statement

 

Property Tax Bill (for most current year or year immediately preceding)**

 

Property Deed**Please do not send your Property Tax Receipt

*Documents should be dated within the preceding two months.
**Submit this ADDITIONAL document if information requested is for a second home or rental property and not your primary mailing address.

How long will it take to receive my Accurint Comprehensive Report or Accurint for Collections --Contact and Locate Comprehensive Report?
Your Accurint Comprehensive Report or Accurint for Collections -- Contact and Locate Comprehensive Report will be returned to you via the U.S. mail in approximately 30 to 60 days after LexisNexis receives proof of your identification. LexisNexis must verify your name and address before processing this request to ensure your personal privacy.
 
Can I order another individual's Accurint Comprehensive Report or Accurint for Collections—Contact and Locate Comprehensive Report?
Generally, you may order an Accurint Comprehensive Report or an Accurint for Collections-- Contact and Locate Comprehensive Report pertaining only to yourself. LexisNexis takes cautionary steps to protect your privacy and to prevent others from obtaining a copy of your information. In limited circumstances and with appropriate authorization, LexisNexis will provide access to an Accurint Comprehensive Report or Accurint Contact and Locate Report to a third party. Please note that you must be an authorized representative of the person whose report you are requesting and additional documentation verifying both the requestor's identity and the identity of the report subject may be required. You must be over 18 to order a copy of a person report. .A government-issued ID is required to process your order.
 
How do I submit a statement regarding an address or phone number that appears in the Accurint for Collections -- Contact and Locate product?
LexisNexis offers individuals the ability to submit a statement* if their address or phone number which appears in the Accurint for Collections—Contact & Locate product should not be used to collect a specific debt. Should you elect to submit a statement regarding a phone number or address, the statement will be added to a database accessible by LexisNexis debt collection customers.

If you would like to submit a statement regarding an address or phone number that should not be used to collect a specific debt, please fill out the attached form and return it to us.

If you have any further questions, you may contact us by phone at 866-868-9534. The LexisNexis Consumer Center's hours of operation are Monday – Friday from 8 AM to 7 PM Eastern Time, excluding major holidays.

*LexisNexis reserves the right to limit this statement to 100 words.

LexisNexis® Bridger Insight® has a comprehensive database of profiles of individuals and organizations that pose a potential risk to the financial system. Bridger strengthens compliance by keeping customers in front of evolving Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) global regulations. Our solutions provide a means to stay in compliance with mounting regulatory requirements while protecting financial organizations’ reputations.

The Bridger suite of products aggregates information that is available to the general public via the Internet to provide in-depth profiles used by our customers for due diligence and to comply with laws regarding issues such as anti-terrorism and anti-money laundering. Our sources include global lists of sanctions, politically exposed people, enforcement actions, and adverse media. For additional information about Bridger, please visit //www.lexisnexis.com/risk/solutions/bridger-insight.aspx.

You may request a copy of the information about you that is available through Bridger. This service is free of charge. To make your request, please contact our Privacy Information Manager at privacy.information.mgr@lexisnexis.com. Upon receipt of your request we will contact you to obtain information to verify your identity prior to disclosing to you any personal information maintained in our company systems. Any information collected to verify your identity will be used only to fulfill your request for access to Bridger information.

Although LexisNexis takes steps to ensure the accuracy of our data, information available through Bridger may contain errors. If you identify errors in the Bridger information we hold on you, you may request to have these errors corrected. Because the information is derived from third party sources, LexisNexis may be unable to correct or change Bridger data, and you may need to approach the source of the data to have inaccurate data corrected.

LexisNexis® WorldCompliance™ has a comprehensive database of profiles of individuals and organizations that pose a potential risk to the financial system. Our solutions are used to identify individuals and companies linked to over fifty different risk categories and provide a means to stay in compliance with mounting regulatory requirements while protecting financial organizations' reputations.

The WorldCompliance suite of products aggregates information that is available to the general public via the Internet to provide in-depth profiles used by our customers for due diligence and to comply with laws regarding issues such as anti-terrorism and anti-money laundering. Our sources include global lists of sanctions, politically exposed people, enforcement actions, and adverse media. For additional information about WorldCompliance, please visit WorldCompliance Online Search Tool or WorldCompliance Data.

You may request a copy of the information about you that is available through WorldCompliance. This service is free of charge. To make your request, please contact our Privacy Information Manager at privacy.information.mgr@lexisnexis.com. Upon receipt of your request we will contact you to obtain information to verify your identity prior to disclosing to you any personal information maintained in our company systems. Any information collected to verify your identity will be used only to fulfill your request for access to WorldCompliance information.

Although LexisNexis takes steps to ensure the accuracy of our data, information available through WorldCompliance may contain errors. If you identify errors in the WorldCompliance information we hold on you, you may request to have these errors corrected. Because the information is derived from third party sources, LexisNexis may be unable to correct or change WorldCompliance data, and you may need to approach the source of the data to have inaccurate data corrected.
California residents may submit a Do Not Sell My Personal Information request and exercise other rights on our California Consumer Privacy Act Homepage as described in our U.S. Consumer Privacy Notice.
To learn about how we process personal information for organizational customers, please see our processing notices.

For more information regarding LexisNexis’ privacy practices, policies and procedures contact:

Privacy Manager
LexisNexis Risk Solutions Inc.
1000 Alderman Drive
Alpharetta, GA 30005
USA 
privacy@lexisnexisrisk.com

Related Links

 

For information about how LexisNexis Risk Solutions global or non-US services use personal data and to exercise individual rights related to those services, please go to the following page.
Article

Curious about social determinants of health?