CASE STUDY

Emailage & a Global Money Transfer Company Make Life Better for Analysts and Customers Alike

New account openings mean net new business – almost always good news for a financial institution. Almost. For one global money transfer organization, a sudden rush of new account openings was actually a sophisticated attack attempt by an enterprise fraud ring, triggering an urgent need for an intelligent fraud detection solution.

Emailage-plus-global-money-transfer-company
Emailage-plus-global-money-transfer-company

CASE STUDY

Emailage & a Global Money Transfer Company Make Life Better for Analysts and Customers Alike

New account openings mean net new business – almost always good news for a financial institution. Almost. For one global money transfer organization, a sudden rush of new account openings was actually a sophisticated attack attempt by an enterprise fraud ring, triggering an urgent need for an intelligent fraud detection solution.

Emailage-plus-global-money-transfer-company

CASE STUDY

Emailage & a Global Money Transfer Company Make Life Better for Analysts and Customers Alike

New account openings mean net new business – almost always good news for a financial institution. Almost. For one global money transfer organization, a sudden rush of new account openings was actually a sophisticated attack attempt by an enterprise fraud ring, triggering an urgent need for an intelligent fraud detection solution.

THE CHALLENGE

Fraud analysts noticed a sudden rush of new account registrations with similar email addresses. Analysts were struggling to discern if these accounts were legitimate customers or fraudulent with their existing tools.

This level of sophistication required an innovative and cutting edge solution, with risk decisioning they could be confident in. Emailage partnered with the client for an implementation that detected this attack attempt while also improving the overall customer experience and helping fraud analysts operate more efficiently. In the case study, you’ll learn:

  • How Emailage solutions detected 100% of fraudulent emails used in a pattern attack attempt
  • How implementing risk decisioning at account opening gave internal teams 7.5 hours a week back
  • Why continued expansion of the data used in risk decisioning has led to significant improvements in customer experience

Download your copy today →

“What’s most helpful for my team is that Emailage utilizes cross-industry intelligence.”

-Senior Manager of Digital Fraud Strategy & Analytics

THE CHALLENGE

Fraud analysts noticed a sudden rush of new account registrations with similar email addresses. Analysts were struggling to discern if these accounts were legitimate customers or fraudulent with their existing tools.

This level of sophistication required an innovative and cutting edge solution, with risk decisioning they could be confident in. Emailage partnered with the client for an implementation that detected this attack attempt while also improving the overall customer experience and helping fraud analysts operate more efficiently. In the case study, you’ll learn:

  • How Emailage solutions detected 100% of fraudulent emails used in a pattern attack attempt
  • How implementing risk decisioning at account opening gave internal teams 7.5 hours a week back
  • Why continued expansion of the data used in risk decisioning has led to significant improvements in customer experience

Download your copy today →

“What’s most helpful for my team is that Emailage utilizes cross-industry intelligence.”

-Senior Manager of Digital Fraud Strategy & Analytics

“What’s most helpful for my team is that Emailage utilizes cross-industry intelligence.”

-Senior Manager of Digital Fraud Strategy & Analytics